Jesus J. Naranjo, MD

Board-Certified Family Medicine

Patient Satisfaction Survey

Overall Satisfaction
4.8 out of 5
511 Ratings
214 Comments

Dr. Jesus J. Naranjo has been practicing family medicine for about 30 years, the last four in San Antonio. The majority of his medical experience was in academic medicine in the Rio Grande Valley where he grew up and raised his two children with his wife of 31 years. Dr. Naranjo is interested in caring for broad-based family medicine patients with a special interest in geriatrics. Dr. Naranjo enjoys cultural diversity and can speak Spanish. He is a member of the American Academy of Family Medicine and the American Board of Family Medicine.

Professional Training & Affiliations:

  • Internship and Residency: Family Medicine, McAllen Family Medicine Residency Program, (UTHSCSA), McAllen Medical Center, McAllen TX
  • Medical Degree: Texas Tech University Health Sciences Center School of Medicine, Lubbock, TX
  • Memberships: American Academy of Family Medicine and American Board of Family Medicine

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.8
Provider showed concern
4.9
Friendliness/courtesy of CP
4.8
Provider explained things clearly
4.9
CP spoke using clear language
4.8
Provider included you in decisions
4.8
Patients' confidence in CP
4.8
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Feb 28, 2022
Great experience
Feb 28, 2022
Great experience
Feb 28, 2022
Great experience
Feb 28, 2022
Great experience
Feb 28, 2022
Great experience
Feb 28, 2022
He actually listens to me and cares about my getting well.
Feb 28, 2022
Always a great care in the office
Feb 28, 2022
Was taken care of by both sttendants
Feb 28, 2022
Unfortunately the doctor left without asking if I had any more questions and I did
Feb 28, 2022
The doctor was finished with me before I had all my questions answered and took off for the next client. I know I was squeezed in so I appreciate it.
Feb 27, 2022
Acceptable
Feb 27, 2022
Pleasant good natured, interested.
Feb 27, 2022
Dr. N acts as a friend concerned with my healthcare
Feb 27, 2022
Signs posted and staff wore masks
Feb 27, 2022
Teamwork that is required to serve the client base, good job.
Feb 27, 2022
Acceptable
Feb 25, 2022
All good
Feb 25, 2022
ThankYou!
Feb 25, 2022
N/a
Feb 25, 2022
N/a
Feb 25, 2022
N/a
Feb 25, 2022
N/a
Feb 25, 2022
N/a
Feb 25, 2022
Nurses was very attentive
Feb 24, 2022
Did not provide options or how long should it take to get relief from lower back pain
Feb 24, 2022
All went well,
Feb 21, 2022
Had to book appt on line. Waited 48hrs for a call back that never came. Was locked out of portal.
Feb 21, 2022
N/A
Feb 21, 2022
Dr. Naranjo is a very personable and friendly physician. Puts you at ease. Very knowledgeable. Takes time to listen.
Feb 21, 2022
N/A
Feb 21, 2022
N/A
Feb 21, 2022
N/A
Feb 19, 2022
Very helpful and was able to take care of paperwork that I needed for an appointment
Feb 19, 2022
No problems, very good checkup and initial visit, transitioned from Dr Matlock retired
Feb 17, 2022
It was a good experience.
Feb 17, 2022
Good
Feb 17, 2022
First time visit with Dr. Jesus Naranjo and I was impressed.
Feb 17, 2022
Good
Feb 17, 2022
Good
Feb 15, 2022
Very professional and courteous.
Feb 15, 2022
Very professional and courteous.
Feb 15, 2022
Very professional and courteous.
Feb 15, 2022
Very professional and courteous.
Feb 15, 2022
Friendly and courteous service.
Feb 15, 2022
HARD TO CONNECT WITH DOCTOR OR NURSE WHEN HAVING A REACTION TO A MEDICATION SUBSCRIPT ON YOUR VISIT.SOMETIMES ALL WE NEED IS AN ANSWER AS TO HOW TO ADMINISTER MEDICATION WHEN HAVING A REACTION
Feb 15, 2022
I need to be resent the portal info.
Feb 13, 2022
It was really quick
Feb 13, 2022
Very sweet
Feb 13, 2022
It was very fast
Feb 11, 2022
Always very good experience
Feb 11, 2022
Always very good
Feb 11, 2022
Always very good
Feb 11, 2022
Always very good
Feb 11, 2022
Always very good
Feb 11, 2022
Always very good
Feb 11, 2022
Good
Feb 11, 2022
Good
Feb 11, 2022
Good
Feb 10, 2022
Kind and courteous staff
Feb 10, 2022
Very good Doctor and staff!
Feb 6, 2022
Great expires, really easy to use
Feb 6, 2022
Very kind and understanding
Feb 6, 2022
I always recommend to friends and family
Feb 3, 2022
I am 80 years old so I have seen many medical providers over the years. Dr. Naranjo and his staff were are the best of the lot!
Feb 3, 2022
I had no delays. Every step was well organized.
Feb 2, 2022
No problems
Jan 31, 2022
II feel like he is there just to refer me to a specialist.
Jan 31, 2022
You do not have enough doctors.
Jan 28, 2022
Great front desk ladies.
Jan 28, 2022
Dr. Was very caring and a very good listener.
Jan 28, 2022
Everyone was was very hospitable
Jan 28, 2022
She was very professional and hospitable.
Jan 28, 2022
The doctor was very professional and friendly and easy to talk to.
Jan 28, 2022
Everyone was great and made my visit very great
Jan 28, 2022
Visit went very well. Glad to met my new doctor.
Jan 28, 2022
Very patient with me due to hearing problem.
Jan 28, 2022
Very pleasant and informative
Jan 28, 2022
NA
Jan 24, 2022
Fr. J. Naranjo was very easy to talk to and I felt very relaxed during the visit.
Jan 21, 2022
They greeted me nicely, addressed sign in issues quickly
Jan 21, 2022
Nurse was very nice..
Jan 21, 2022
Doctor is very friendly,,,asked questions.. Shared exam ,discussed issues,,shared next steps.
Jan 21, 2022
Someone was with me always
Jan 20, 2022
Phone systems could improve
Jan 20, 2022
Everything is fine
Jan 20, 2022
Very good experience. This was my first visit with Dr. Naranjo. I was Dr. Matlock's patient before.
Jan 12, 2022
All went well - great experience!
Jan 12, 2022
Getting to complete my preregistration at home on our computer was great! I question a form I was asked to complete regarding my emotional health. I have never been asked to complete a form like this before.
Jan 12, 2022
Good
Jan 12, 2022
Good.
Jan 12, 2022
've=t good
Jan 12, 2022
Very good
Jan 12, 2022
Very good
Jan 11, 2022
Great experience Physician and team were very accommodating and provided excellent service
Jan 11, 2022
Good new dr for me. Liked him,very.much,sodidmyfriendwhocanhearmuchbetterthanme!
Jan 11, 2022
Excellent
Jan 11, 2022
Good experience.
Jan 11, 2022
This is a good clinic. Never a problem when I have an appointment.
Jan 11, 2022
Was with dr. Matlock for about 20 years;; first time seeing dr naranjo. He was nice and professional.
Jan 11, 2022
Never have to wait long
Jan 8, 2022
Love this clinic and the staff. So happy about my new primary doctor. Was sad to see Dr.Matlock retire but Dr. Naranjo is great.
Jan 8, 2022
Valerie is terrific.
Jan 7, 2022
Good experience. Quick and easy
Jan 6, 2022
Dr Naranjo was very polite and friendly.
Jan 6, 2022
Everyone and everything was outstanding!
Jan 6, 2022
Very professional!
Jan 6, 2022
A very good listener and communicator!
Jan 6, 2022
Outstanding!
Jan 6, 2022
Can't ask anything more!
Jan 6, 2022
On time!
Jan 5, 2022
Very good
Jan 5, 2022
Felt very comfortable with Dr NaranjoVery considerate helpful and understanding.
Jan 5, 2022
Very pleasant nurse.
Jan 5, 2022
Very pleased.
Jan 4, 2022
Very personable; easy to talk to.
Jan 4, 2022
Great service
Jan 4, 2022
I initially scheduled an appointment with Dr. Matlock. He retired prior to the appointment day and I was notified to schedule another appointment. I attempted to make an appointment but when I called to verify whether lab work was needed before or after the appointment, I was told there was no appointment scheduled. Had to reschedule. It just took a while to go through the process. The portal does not work for me. It never recognizes my sign in credentials.
Jan 4, 2022
The office had all of the HIPPA and privacy stuff covered.
Jan 4, 2022
Dr. Naranjo and the Phys. Asst. Were great. The staff were not very good. Not engaged, distracted, lost.
Jan 4, 2022
After the office visit, I went to the front desk to pay. The person asked me to have a seat and she would call me. She never did. Eventually I approached the desk. After acknowledging she had told me to wait, and that she had not called me, she told me I could go.
Jan 3, 2022
Staff was very helpful. This was my 1st time at this location and will be returning as this will be my primary Dr
Nov 28, 2021
Dr Njrano and his staff are always courteis and helpful.
Nov 27, 2021
The receptionist is very friendly
Nov 26, 2021
Awesome
Nov 26, 2021
Great
Nov 26, 2021
Receptionist was most helpful and professional
Nov 26, 2021
There was no delay
Nov 24, 2021
Very good experience.
Nov 24, 2021
Very good experience.
Nov 24, 2021
Good experience
Nov 24, 2021
Very good experience.
Nov 24, 2021
Good experience.
Nov 23, 2021
My appointment was handled efficiently and courteously.
Nov 22, 2021
All staff are always kind, polite, and professional.
Nov 20, 2021
Front desk does a really great job always helpful and courteous
Nov 20, 2021
Valerie is great at her job very friendly and courteous
Nov 20, 2021
Dr. Naranjo is a great doctor always addresses my concerns. I always highly recommend him to friends
Nov 20, 2021
Never had a problem going to see Dr. Naranjo staff is very helpful
Nov 20, 2021
Always a pleasant experience no wait time
Nov 20, 2021
Excellent
Nov 20, 2021
Very fortunate to have found this doctor
Nov 20, 2021
Excellent
Nov 20, 2021
Excellent
Nov 20, 2021
Excellent
Nov 18, 2021
Very easy good experience
Nov 18, 2021
Friendly and helpful
Nov 18, 2021
I like PA and doctor
Nov 18, 2021
All good
Nov 18, 2021
It was all good
Nov 18, 2021
The staff was courteous and professional. The waiting time was just a few minutes if at all.
Nov 18, 2021
Dr. Naranjo addressed my health concerns patiently. He was encouraging and empathetic. He also gave me good information that will help me with my health issue.
Nov 18, 2021
Normally wait is a bit shorter.
Nov 18, 2021
I saw Dr Matlock for 20 years so I am still getting used to a new doctor.
Nov 18, 2021
Megan is a great nurse
Nov 18, 2021
I am still getting used to a new doctor.
Nov 18, 2021
Dr. Naranjo was amazing. He listened to me, provided his expert opinion and was friendly and professional. I am so happy I found Dr. Naranjo as my PTP.
Nov 17, 2021
All went well
Nov 17, 2021
Good
Nov 17, 2021
All was good
Nov 14, 2021
The office is short staffed and virtually impossible to contact or get help.
Nov 14, 2021
Excellent
Nov 14, 2021
Dr Naranjo is an excellent Dr.
Nov 12, 2021
Very good
Nov 12, 2021
She was great.
Nov 12, 2021
He is so open with telling course of treatment.
Nov 12, 2021
Good
Nov 12, 2021
Excellent
Nov 12, 2021
Staff very nice and quick.
Nov 11, 2021
Very good Doctor
Nov 9, 2021
Receptive to need.
Nov 7, 2021
Dr naranjo took his time and read over my history. Explained everything very easily and was thorough
Nov 4, 2021
Had a 1:00 appointment and was told to arrive 15 minutes before scheduled appointment. Arrived at 12:40. Note at reception desk that they were closed until 1:00. They opened at 1:02.
Oct 31, 2021
The phone number is not the clinic, so it is an effort to reach clinic staff.
Oct 15, 2021
I was seeing Dr. Matlock until he retired. Now I have had my first visit with Dr. Naranjo.
Oct 15, 2021
Valerie was personable and professional.
Oct 15, 2021
Dr. Naranjo seemed to be knowledgeable and genuinely interested in my well being.
Oct 15, 2021
They are a good team.
Oct 15, 2021
They seem to be very organized.
Oct 14, 2021
She was attentive
Oct 14, 2021
Dr. Is very amiable I'm pleased with his care
Oct 13, 2021
No complains at all
Oct 13, 2021
No complains at this time
Oct 9, 2021
He was personable, confident, and clear
Oct 9, 2021
Although the nurse was kind, she was very short and didn't really want to have a conversation with me as she would brush aside my comments and continue asking the exam-related questions.
Oct 9, 2021
Dr. Naranjo is EXCELLENT! He truly cares about my health and I am so glad to have finally found and connected to a doctor who isn't just pushing medications on me. Dr. Naranjo explained the importance and benefits of blood and moving your body everyday. I am very content with Dr. Naranjo as my provider.
Oct 8, 2021
Dr.Naranjo is the best!
Oct 8, 2021
Examples for the first two Items would also be helpful
Oct 6, 2021
Hard to get a nurse to respond when trying to contact by phone.
Oct 6, 2021
FaceTime is so easy.
Sep 28, 2021
Except for office staff and administrative staff
Sep 25, 2021
Recommended 4 family members and they have all officially switched k we to Dr Naranjo.
Sep 25, 2021
Phones- there is an issue as no one ever answers and or returns calls.
Sep 20, 2021
Will recommend this doctor and facility to all my friends
Sep 18, 2021
Every one was attentive n nice ,!!!
Sep 17, 2021
The ladies in the reception area are very courteous. When trying to reach the doctor/nurse I dislike dealing with an automated system.
Sep 17, 2021
She was very polite and professional.
Sep 17, 2021
I like Dr. Naranjo. He's very professional and explains things where I can understand.
Sep 16, 2021
Very good
Sep 16, 2021
Very good
Sep 16, 2021
Very good
Sep 16, 2021
Good
Sep 16, 2021
Very good
Sep 16, 2021
Very good
Sep 15, 2021
No problems all the staff are very kind and efficient
Sep 15, 2021
All the have always been very kind. They listen to you I have not had a bad experience yet from anyone in this office
Sep 15, 2021
I really like Dr. Naranjo and hope he continues as well. Be is excellent
Sep 15, 2021
Great experience have been over all very pleased with Dr Nanranjo. And his office
Sep 15, 2021
Haven't had any bad experience
Sep 15, 2021
Moved through the experience quickly. The doctor is doing a great job. I am very pleased with him
Sep 11, 2021
Love my Dr
Sep 11, 2021
He should get a 10
Sep 10, 2021
It took longer than I thought it should for my prescriptions to get called in to the pharmacy. That's not Dr Naranjo's fault.
Sep 6, 2021
Valerie was professional and friendly.
Sep 4, 2021
Sometimes there wasn't someone to answer the phone.