Doris D. Ling, MD

Patient Satisfaction Survey

Overall Satisfaction
4.8 out of 5
308 Ratings
214 Comments

Education

  • Board Certified Family Medicine
  • Graduated with Biology Degree, 1992, University of Texas at Austin
  • Graduated medical school, 1996, The University of Texas Health Science Center at San Antonio
  • Internship, 1997, Corpus Christi Family Practice Residency Program
  • Completed Residency, 1999, Santa Rosa Family Practice Residency Program
  • Member of American Academy of Family Physicians, Texas Medical Association and Bexar County Medical Association

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.8
Provider showed concern
4.9
Friendliness/courtesy of CP
4.8
Provider explained things clearly
4.9
CP spoke using clear language
4.8
Provider included you in decisions
4.8
Patients' confidence in CP
4.7
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Feb 28, 2022
Difficult to talk to a person when calling the office.
Feb 28, 2022
I like the office and my provider.
Feb 26, 2022
Dr. Ling goes above and beyond to listen and act on anything you ask. She is great.
Feb 26, 2022
I have recommended this practice to several folks
Feb 24, 2022
The last 3 years have been extremely frustrating when calling the office and not being able to speak to a real person, without calling 2 or 3 times'
Feb 24, 2022
I cannot knowingly answer these questions.
Feb 24, 2022
You really need" NA" included In each question , in order to get a a better assessment.
Feb 23, 2022
It always takes forever to get portal messages answered. I always wait a long time for the provider in the room
Feb 23, 2022
Fair because the wait is so long.
Feb 23, 2022
I really like Dr. Ling but I have been thinking about moving to another Medfirst for some time and after this visit, I am going to do it. I dont live anywhere near here and only stayed because I have been with her for so long. But this time, I didnt get my refills and I am out of meds today. I tried contacting the office via portal, requested the pharmacy send refill requests and now I called pharmacy to send another one and left a message on the nurse line. I shouldnt have to do all this. I just saw Dr. Ling last week.
Feb 19, 2022
Always an excellent experience.
Feb 19, 2022
Was a temp. Regular PA had accepted position...as I understand it...somewhere else. Temp. Was very friendly and helpful.
Feb 19, 2022
I like to be obnoxiously teasing with Dr. Ling. However, she gives as good as she gets. Just an outstanding midwife. (see what I mean?)..ha. Seriously just a great doctor.
Feb 19, 2022
Not sure what current protocol is but made me put my mask back on so...masking I presume is still in place. Good!
Feb 19, 2022
I always recommend Dr. Lings office.
Feb 19, 2022
I don't know of any doctor's office that gets you in at the exact time of your appointment...I usually do not have a problem in the extreme with this.
Feb 15, 2022
I was scheduled for 1130, I finally got the call to check in around noon and didn't actually see the doctor until about 1pm
Feb 10, 2022
Access good
Feb 10, 2022
Asked questions and answered questions
Feb 8, 2022
Dr. Ling is wonderful! She always listens to my concerns and makes me feel heard and takes me seriously. She's a wonderful doctor who includes me, the patient in decisions about my health and provides her professional advice. She never rushes appointments and makes sure that all of my concerns are heard.
Feb 8, 2022
Linda was very helpful in getting me an appointment right away to fulfill a medication I needed. She's was so transparent in letting me know when I'd be able to see my doctor and very organized.
Feb 4, 2022
Good
Feb 4, 2022
Good
Feb 4, 2022
Good
Feb 4, 2022
First time I gave ever done that it went very smooth !
Feb 3, 2022
Always enjoy my visit
Feb 3, 2022
Great
Feb 3, 2022
Would recommend
Feb 3, 2022
Very clean
Feb 3, 2022
Yes , I have referred before
Feb 3, 2022
Informative
Feb 3, 2022
Appt time11:15 out at 12:35
Feb 2, 2022
Not welcome. Did not acknowledge me for several minutes while they carried in a conversation. Did not say "please" when given paperwork to fill out. Check out was better because it was a different person. I guess the others were out to lunch,
Feb 2, 2022
Meghan was great!
Feb 2, 2022
Dr. Ling was very nice. My issue is that I was there for an annual physical/wellness exam and Dr. Ling only listened to my chest. I'm used to a thorough exam that includes an EKG, abdominal and thyroid palpation and reflex check. None of that was done. She wasn't planning to do lab work until I asked for It. I'll likely find an Internist who Is focused on preventative care and not just treating what she knows about.
Feb 2, 2022
Wait times too long, although I was warned that Dr. I got usually runs behind. If that's the case, be considerate of your patients' time and adjust the way you schedule. I'm a doctor and my time is important as well. I would have appreciated a call to let me know that she was running behind so I could have stayed at my practice a little longer instead of rushing and then waiting.
Jan 29, 2022
I enjoy every aspect of my medical visits with this office.
Jan 29, 2022
Wait time is excessive. It would be nice if the reception area would call the patients to tell them the doctors running more than an hour late. I would be able to adjust my time accordingly. Instead of sitting in the office for 2 and 1/2 hours.
Jan 27, 2022
Staff is very responsive and just real good people
Jan 27, 2022
Very good
Jan 27, 2022
Have many friends now going to see Dr Ling
Jan 27, 2022
Very clean office
Jan 27, 2022
Everyone knows every patient it seems make it look easy
Jan 27, 2022
Was very good
Jan 26, 2022
See other comments
Jan 23, 2022
Good experience. Dr. Ling is the best!
Jan 23, 2022
Excellent in all regards
Jan 23, 2022
Dr. Ling is very personable.
Jan 12, 2022
Very nice staff and explained everything to me
Jan 12, 2022
Dr Ling is wonderful. I like Linda filling in for Tessa.
Jan 12, 2022
I've recommended Dr Doris Ling to most f my family and friends! I've been her patient for more than 10 years.
Jan 10, 2022
All encounters with staff were professional and demonstrated caring and concern for my medical needs
Jan 8, 2022
The people who work here are professional and very cordial.
Jan 8, 2022
As I have mentioned, the staff is extremely professional and cordial.
Jan 8, 2022
I am not used to waiting so long in the exam room, but Dr. Ling was very thorough in her interview with me.
Jan 8, 2022
I called the office and within minutes they were calling me back to make the appt, even though they were at lunch. I was given a virtual appt and that worked out really well as I really felt bad and did not feel like driving. I was asked to come in to do a test but that was fine as I stayed in my car and they came to me. Everything was very easy and convenient for me.
Jan 8, 2022
I love Dr. Ling and have a lot of faith in her recommendations and suggestions. She is truly a great doctor and I would follow her to any clinic.
Jan 8, 2022
I did not have any problems at all and was taken care of like I was family and mattered. From the front desk to Tessa (who is very sweet and awesome) to Dr. Ling and getting all my results. This is a great clinic and my entire family goes here.
Dec 20, 2021
Hard to get there with my working hours need 4:30 appointment or some Saturday hours
Dec 20, 2021
Well informed
Dec 20, 2021
Love the care I'm getting
Dec 20, 2021
All good
Dec 20, 2021
Do recommend
Dec 20, 2021
All good
Dec 18, 2021
Waiting for a call back for 36 hours is un acceptable. Wait him 10 days when I had an accrue situation was un acceptable. I wound up having to go to the Tx Med clinic for care. What's a PCP for if they are not available
Dec 18, 2021
I will not recommend this practice because of scheduling and administration
Dec 18, 2021
Really don't know. Didn't see any particular care taken
Dec 10, 2021
Staff is always very nice and friendly. My recent visit was no exception; front desk, Dr. Ling, and gentleman in the lab were all superb!
Dec 10, 2021
Tessa was very nice!
Dec 10, 2021
Dr. Ling has been my primary care provider for years. Glad she is still practicing here.
Dec 10, 2021
Waiting for flu shot (after the actual visit) took some time as the staff seemed rather short handed.
Dec 10, 2021
Dr. Ling, as always, is most helpful.
Dec 10, 2021
I have recommended Dr. Ling and staff to many others.
Dec 8, 2021
Great experience. Professional and friendly.
Dec 8, 2021
Dr Ling did an excellent job of listening and explaining in terms that I understood.
Dec 8, 2021
Excellent medical practice.
Dec 4, 2021
Dr. Ling explains items as we go through the interview.
Dec 1, 2021
See Ling is the best Primary Care doctor I have ever had. She is smart, caring, and friendly. She is fantastic.
Dec 1, 2021
Outstanding
Dec 1, 2021
The best
Dec 1, 2021
Outstanding
Dec 1, 2021
I will return
Dec 1, 2021
The best-outstanding
Dec 1, 2021
Outstanding
Nov 24, 2021
Very friendly very efficient & a Dallas cowboys fan!!
Nov 24, 2021
Helped put me at ease I was very nervous about the procedure.
Nov 24, 2021
I had hardly any wait. Shows respect for my time.
Nov 24, 2021
Phone rings but it's all automated. Leave a message will return my call with in 24 hrs. . Can never talk to someone on the phone
Nov 24, 2021
Waited almost an hour for a drive thru Cov test. Could not get anyone to answer phone.
Nov 20, 2021
She was great and thourough
Nov 18, 2021
Great staff! Always cordial and helpful. They have always been extremely nice to both me and my wife.
Nov 18, 2021
My wife and I really like Dr. Ling. She is a great doctor!
Nov 15, 2021
Smooth, easy process to set up virtual visit
Nov 15, 2021
Dr Ling is always thorough, asks for feedback and seeks my opinion.
Nov 15, 2021
Have highest respect and confidence in Dr. Ling
Nov 13, 2021
Good experience
Nov 13, 2021
A great experience as always.
Nov 13, 2021
Dr. Ling is awesome.
Nov 13, 2021
Great staff.
Nov 12, 2021
I am a transfer patient from a retiring physician in the same practice to Dr. Ling. My prior primary physician is an internal medicine doctor and I am not sure that Dr. Ling is an internal medicine doctor, which is what I believe that I need.
Nov 9, 2021
Excellent experience!!
Nov 9, 2021
Very pleasant and informative
Nov 9, 2021
Dr Ling is informative, pleasant and always wants to find the answer and help you. Excellent doctor!
Nov 9, 2021
I have recommended it. My whole family goes there besides friends.
Nov 4, 2021
Can not call and get a live person
Nov 4, 2021
Very nice
Nov 4, 2021
Very good
Nov 4, 2021
Good
Nov 2, 2021
Good
Nov 2, 2021
Good
Nov 2, 2021
Good
Oct 16, 2021
Apple's Face time
Oct 16, 2021
Apple simple to and easy access is very helpful if loss of sleep and days of persistent pain has been endured.
Oct 15, 2021
The only negative experience is I have not received the results of my bloodwork after 1 week
Oct 14, 2021
As always very satisfied
Oct 14, 2021
Very satisfied
Oct 14, 2021
Very satisfied
Oct 14, 2021
Every satisfied
Oct 14, 2021
Very satisfied
Oct 14, 2021
Very satisfied
Oct 11, 2021
It was a good experience. Dr Ling has excellent bedside manner and left me with a good feeling knowing that any issues I have will be addressed in a timely and professional manner
Oct 6, 2021
Excellent
Oct 5, 2021
Dr. Ling is always receptive to my concerns and easy to talk to.
Oct 5, 2021
After seeing the doctor, I was told to schedule a follow-up visit. There was only one person that was scheduling follow-up visits and she was on the phone with someone for several minutes. So there were three of us waiting to schedule follow-up visits for about 10-15 minutes. Not a big deal, they were probably short-staffed that day.
Oct 4, 2021
Staff was courteous and prompt to check me in
Oct 4, 2021
Dr. Ling is always very caring, courteous and professional on my every visit. She listens to my concerns and take proper action to address my issues. She is a wonderful doctor.
Oct 4, 2021
It was a good follow up visit as always.
Oct 3, 2021
Love Dr. Ling
Oct 3, 2021
Delay for lab, understandable- just had to ask after 20 mins of waiting with no other patients In waiting room about delay
Oct 2, 2021
I was offered a virtual appointment to help me secure more refills for my medication after missing my physical appointment. I was not informed until right before the visit that I could not do a physical by virtual appointment.
Sep 30, 2021
Very satisfied.
Sep 30, 2021
I would like to mention that sometimes the wait between the nurse check-in and the doctor conversation seems long.
Sep 30, 2021
Been a patient of Dr Ling's for a long time. Dr Ling "cares" about her patients.
Sep 30, 2021
Would definitely recommend Dr Ling.
Sep 29, 2021
We have to wait for a return phone call to make an appointment
Sep 29, 2021
Dr Ling takes her time and listens
Sep 27, 2021
Good experience.
Sep 25, 2021
Very good
Sep 24, 2021
Dr Doris Ling is a great Doctor and answered or recommend on things that were bother me about my health
Sep 22, 2021
Just simple and easy.
Sep 22, 2021
Very professional
Sep 22, 2021
Dr. Ling has been my PCP for 18 years. She has always been friendly, concerned, and Informative. I am very happy that I have been able to have her as my PCP.
Sep 22, 2021
I am typing on a phone and am not a "texting" expert. All good.
Sep 22, 2021
No
Sep 22, 2021
Seemed to be very efficient
Sep 21, 2021
My visit went well.
Sep 21, 2021
The nurse was nice.
Sep 21, 2021
We've known Dr. Ling for a while, she was great as always.
Sep 15, 2021
I am so thankful to have Dr. Ling as my doctor. She is so caring and really listens to me. I hear so many horror stories about doctors not listening to patients but Dr. Ling is not like that at all. She makes sure I feel heard and taken care of. And I feel like she genuinely cares about me and my health. I never feel like her or the office staff are rushed to get me in and out or are too busy to listen to any concerns I have.
Sep 15, 2021
It was nice to have a friendly conversation with the assistant who took my vitals. She was so sweet and personable and very professional.
Sep 15, 2021
Dr. Ling is amazing! She always take the time to make sure I understand everything and that she is making informed decisions about my health and helping me make those decisions too.
Sep 13, 2021
Love Dr Ling, she talks to me like I have a brain; she doesn't talk down to me. Love her personality she has such a pleasant nature.
Sep 8, 2021
Very friendly staff
Sep 8, 2021
Wish the wait wasn't so long but I do appreciate the time the Dr spends with her patients to understand medical history
Sep 5, 2021
Sometimes it's hard to get through by phone to make a appointment, it's only happened a couple of times though
Sep 5, 2021
Always happy with Dr Ling
Sep 5, 2021
Have always been very happy with everyone at this location
Sep 4, 2021
Always good!
Sep 4, 2021
She is always nice!
Sep 4, 2021
All good
Sep 4, 2021
Goid
Sep 4, 2021
Just good!
Sep 4, 2021
Always great customer service. Professional and friendly.
Sep 4, 2021
Never had met this nurse assistant before. I had questions, she listened and whatever she couldn't answer, said my Doctor would be able to answer more.
Sep 4, 2021
Dr. Doris Ling has been my Doctor for many years. I have respect and confidence in her with my health care.
Sep 4, 2021
Hand sanitizer available, ALL staff had masks on, patients required to wear mask etc. In this stressful time, I felt at ease keeping my appointment.
Sep 4, 2021
I try to use the portal to sign in ahead of time. Helps save time upon arrival.
Sep 2, 2021
I have been seen Dr. Ling for a long time. Always with a smile. She is very patient with me and my struggling with my diabetes. This last visit I receive good results and hope to continue on that journey.
Aug 29, 2021
They are always very friendly but yet professional
Aug 29, 2021
Dr Ling has always given me the best care. She takes time to discuss anything I have questions about. I have the utmost confidence in her as my doctor.
Aug 29, 2021
I am extremely satisfied with this group.
Aug 28, 2021
Outstanding as usual
Aug 28, 2021
Outstanding
Aug 28, 2021
Outstanding
Aug 28, 2021
Outstanding
Aug 28, 2021
Outstanding
Aug 28, 2021
Nice flow
Aug 26, 2021
I am very satisfied with treatment I receive from Dr Ling, my only concern is getting through to talk to a live person sometimes
Aug 14, 2021
They are always so nice, nurse and Dr. Ling. Dr Ling is a wonderful doctor.
Aug 13, 2021
Too many questions
Aug 12, 2021
The staff was professional and friendly.
Aug 12, 2021
Dr. Ling is the epitome of care, concern, professionalism and thoroughness.
Aug 12, 2021
Always efficient process
Aug 12, 2021
Dr Ling is an excellent communicator. She is thorough and answers all my questions.
Aug 12, 2021
Have highly recommended Dr. Ling to my friends and family. She is excellent.
Aug 7, 2021
I got there early at 9:30 I ask if the dr was running late they finally told me she would be right with me.
Jul 12, 2021
I called was advised there were no open appointments so called another office which also had no appointments then when I called back I had to leave a message but I was called back promptly and fit into the schedule which I appreciated because I was quite sick.
Jul 6, 2021
I recommended my daughter and now has seen Dr. Ling and loves her.
Jun 28, 2021
overall great experience
Jun 25, 2021
Very professional in all manners. From the office to the physician.
Jun 25, 2021
excellent
Jun 25, 2021
Dr Ling reassured my wife and I about the diagnosis and the care and medication needed. Top marks!
Jun 25, 2021
excellent
Jun 25, 2021
The functioning of the office is really good. I seldom have to wait 20 minutes as I reported here. Dr Ling explained the delay and I am aware that things don't always go smoothly. I love this practice and the staff, including a new nurse and phlebotomist.
Jun 25, 2021
I liked the nurse very Michelle
Jun 25, 2021
Dr Ling is exceptional! she has provided excellent care to me over the years
Jun 25, 2021
Great teamwork.
Jun 24, 2021
Always has great information for me and is always concerned with my well being
Jun 24, 2021
always very attentive! willing to listen to all my concerns and doesn't speak harshly at all!
Jun 24, 2021
love the virtual experience but also wouldn't mind seeing her face to face
Jun 13, 2021
no delays the day that I went
Jun 12, 2021
very professional and relatable
Jun 10, 2021
helpful, friendly staff and wonderful, caring physician
Jun 10, 2021
I didn't have any problem to have nurse/assistant response.
Jun 10, 2021
I didn't have any "needs."
Jun 10, 2021
the on-line check in was somewhat confusing to this not-too-computer-literate older person
Jun 8, 2021
friendly and efficient
Jun 8, 2021
efficient
Jun 8, 2021
felt like she had a plan for my Carr during the visit
Jun 8, 2021
all following guidelines
Jun 8, 2021
I will
Jun 8, 2021
was a little long for a schedule appointment but I understand each patient should not be rushed with there care which I appreciate
May 25, 2021
a little trouble seeing/hearing each other at first.
May 25, 2021
Dr. Ling is the best!